If calculated across the supply chain, it equates to hundreds of thousands of dollars of lost revenue per month – as well as many frustrated customers.
FigJam is a mobile software app created by a fast-growing African start-up based in Harare, Zimbabwe.
Built from the ground up, and based on supplier input, the FigJam app is designed to improve productivity, efficiency and accountability in the highly dynamic and competitive business of distributing fast moving consumer goods (FMCG). Recognising that field agents – responsible for driving the order chain process – are critical to this process, the team at FigJam built an app that was simple to use, yet robust enough to deal with the challenges of doing business in the still relatively young ‘online Africa’.
Figjam operates on relatively inexpensive and universal Android-based devices. Syncing to the cloud, FigJam provides management teams with real-time information on a host of aspects in the supply chain, from stocking densities to streamlined order processing, whilst giving managers automated reporting on field agent productivity.
“This is a win win for management and field teams alike – it gives both the opportunity to do away with old ‘analogue’ processes involving pen and paper, and creates a fresh environment where they can use technology to improve the quality and quantity of their output”, says David Boaler, FigJam Co-Founder.
“We spend a lot of time out in the field gathering requirements and understanding what our customers’ needs are, with the end goal of ensuring tangible results for our customers” says other co-founder Winston Taylor. “My favourite example of what FigJam can do for your business comes from a large distributor in Zimbabwe. We worked with them for 18 months before finally onboarding them. They have since seen their average timeframe from order to delivery reduce by 50% (from 6 days to 3 days) and are seeing revenues increase to the tune of thousands of dollars per month.”
According to The Economist’s Intelligence Unit, the FMCG sector for Middle East and sub-Saharan Africa is set to to have the 3rd largest global growth forecasts after latin America and eastern Europe. Mobile technology app & web ecosystems like FigJam will undoubtedly play a pivotal role in helping the sector attain these growth figures. More importantly it will also help ensure your local supermarket has all of your shopping list on its shelves on your next visit.
For more information log on: www.figjammobile.com