Prepaid meter conversions in Soweto improves revenue collection by ZAR39 million

Eskom has already seen a ZAR39 million improvement of revenue collection in Soweto over a year-long period after it installed and converted customers to split prepaid meters.
The figure is cumulative from the 2014/15 financial year up to 30 June 2016.
The revenue collection levels for customers – including Large Power Users (LPU), Prepaid Power Users (PPU) and Small Power Users (SPU) and excluding bulk suppliers – are currently at 48%.
Soweto has approximately 181 000 customers, about 65% of whom are customers who are on conventionally-billed metering system and the remainder are on conventional prepaid metering system.
We have installed over 41 628 split meters and converted 24 746 to prepaid and are planning to accelerate the roll out of prepaid meters in Soweto.
The conversions of the meters have also resulted in a gradual increase in sales.
Eskom is currently installing prepaid meters in Sandton, Midrand, Soweto, Kagiso and other areas around Gauteng.
This is in order to enable revenue collection and address Eskom’s debt collection challenges.
In Sandton and Midrand alone, Eskom connected close to 14 700 meters from March 2016 to date.
The company aims to complete the installation of 32 000 prepaid meters in Sandton and Midrand by end of March 2017.
There are other added benefits of converting to prepaid including savings on meter reading, improved technical performance, reduced errors resulting from the need to bill the customer and better consumption control by the customer which gives certainty around monthly costs for the customer.
This technology eliminates the practice of bill estimation that inconveniences customers resulting in fluctuations in the bill and unhappiness with the customer’s account.


About Author

Thabo Mphahlele is the BizNis Africa Head of Sales and Marketing. Mphahlele was previously MultiChoice Production Support Analyst responsible for developing and monitoring applications. In addition, Mphahlele develops and automates batch scripts and is responsible for the daily infrastructure maintenance at MultiChoice. As a Production Support Analyst, he is responsible for incident analysis solving , developing and constructing business reports for SQL and Oracle and implement change controls for the business. Additional responsibility includes monitoring system performance via SOA, Kibaba (Elasticsearch), H.P BSM, HP Sitescope. Mphahlele is responsible for creating infrastructure performance reports through HP Ops Analytics, monitoring payments via Splunk and in-house built-in tool and disaster recovery simulation and testing. At Nashua Mobile, he was responsible for application development and enhancing the web sites At South West Gauteng College, he was the IT Technician and Network Administrator. During his tenure at Double Digit Media, he was he focused on application and web site development for new and existing clients Mphahlele contributes as a Content Manager for BizNis Africa.

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