Over $1.7 trillion lost annually from data loss


Most businesses indicate that they remain unprepared in the new era of mobile, cloud and big data

“This research highlights the enormous monetary impact of unplanned downtime and data loss to businesses everywhere. With 62% of IT decision-makers interviewed feeling challenged to protect hybrid cloud, big data and mobile, it’s understandable that almost all of them lack the confidence that data protection will be able to meet future business challenges. We hope the global data protection index will prompt IT leaders to pause and reevaluate whether their current data protection solutions are in alignment with today’s business requirements as well as their long term goals,” says Servaas Venter, EMC Southern Africa Country Manager.

Data loss and downtime costs enterprises $1.7 trillion1
Companies on average lost 400%2 more data over the last two years (equivalent to 24 million emails3 each)
71% of IT professionals are not fully confident in their ability to recover information following an incident
51% of organisations lack a disaster recovery plan for emerging workloads4; just 6% have plans for big data, hybrid cloud and mobile
Only 2% of organisations are data protection “Leaders”; 11% “Adopters”; 87% are behind the curve
China, Hong Kong, The Netherlands, Singapore and the US lead protection maturity; Switzerland, Turkey and the UAE lag behind
Companies with three or more vendors lost three times as much data as those with a single-vendor strategy

EMC Corporation has announced the findings of a new global data protection study that reveals that data loss and downtime cost enterprises $1.7 trillion in the last twelve months, or the equivalent of nearly 50% of Germany’s GDP. Data loss is up by 400% since 2012 while, surprisingly, 71% of organisations are still not fully confident in their ability to recover after a disruption.

EMC Global Data Protection Index, conducted by Vanson Bourne, surveyed 3,300 IT decision makers from mid-size to enterprise-class businesses across 24 countries.

Impact of data loss and downtime

The good news is that the number of data loss incidents is decreasing overall. However, the volume of data lost during an incident is growing exponentially:

64% of enterprises surveyed experienced data loss or downtime in the last 12 months
The average business experienced more than three working days (25 hours) of unexpected downtime in the last 12 months
Other commercial consequences of disruptions were loss of revenue (36%) and delays to product development (34%)

Data protection challenges

Business trends, such as big data, mobile and hybrid cloud create new challenges for data protection:

51% of businesses lack a disaster recovery plan for any of these environments and just 6% have a plan for all three
In fact, 62% rated big data, mobile and hybrid cloud as ‘difficult’ to protect
With 30% of all primary data located in some form of cloud storage, this could result in substantial loss

Protection paradox

Adopting advanced data protection technologies dramatically decreases the likelihood of disruption. And, many companies turn to multiple IT vendors to solve their data protection challenges. However, a siloed approach to deploying these can increase risks:

Enterprises that have not deployed a continuous availability strategy were twice as likely to suffer data loss as those that had.
Businesses using three or more vendors to supply data protection solutions lost three times as much data as those who unified their data protection strategy around a single vendor
Those enterprises with three vendors were also likely to spend an average of $3 million more on their data protection infrastructure compared to those with just one

Maturity matrix

EMC Data Protection Index survey participants were award points based on their responses, ranking their data protection maturity in one of four categories (see methodology for further details):

The vast majority — 87% — of businesses rank in the bottom two categories for data protection maturity
Globally 13% rank ahead of the curve, with 11% classed as “Adopters” and 2% considered “Leaders”
China has the greatest number of companies ahead of the curve (30%) and the UAE the least (0%)
Very large enterprises of more than 5,000 employees were twice as likely (24%) to be ahead of the curve than smaller enterprises of 250-449 employees (12%); companies in the U.S. and The Netherlands were the greatest vanguards outside of Asia Pacific and Japan (at 20% and 21% respectively)


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